RETURNS & REFUNDS
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t accept returns.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Gift cards & sale items are are non-returnable & non-refundable.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Unfortunately sale items cannot be returned or refunded. Please choose wisely.
We are happy to exchange items for another size or if the item is damaged. Please note - you are responsible for postage costs on return items.
Please email us at firstname.lastname@example.org to inform us about your exchange and to ensure we have the item in stock that you wish to exchange for.
To return your product, you should mail your product to:
KaMarley & Me
181 Hoskins St Temora NSW 2666
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.